Backorder
- All products are in stock unless it is stated Backorder.
- We open backorder for sold-out items.
- Backorders are the sold-out item that is arranged for restocking and allow you to secure your piece first during restock process.
- Backorder/ Preorder products are taking 7-10 working days (Fast > 7-10 days, Slow > 7-14 days). Order will be fulfilled by the above working days after the payment verification.
- Working days not including weekends and public holidays. For Back-order/Pre-order products, we do not accept urgent orders.
- The actual stock arrival date might be earlier or later due to unforeseen circumstances such as delayed shipment, lack of fabric, insufficient stocks arrived, etc.
- Backorder might be canceled due to lack of fabric, insufficient stock arriving. A full cash refund will be given.
- If an order contains both ready stock and backorder items, we will ship them out together after the backorder arrives.
- Kindly place separate order if you want to receive the ready stock items first.